DENEVA ROSE UK LIMITED (hereinafter referred to as “we” or “us”) values ​​and protects your personal privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our vacation rental booking and accommodation services.
Our company is registered in the UK, and we process your personal data in accordance with applicable UK data protection laws (including the UK GDPR).

  1. Information We Collect

We may collect the following information while you use our services:
Identity information (e.g., name, contact details)
Booking information (check-in/check-out dates, accommodation preferences)
Payment-related information (processed via third-party payment platforms)
Communication records (correspondence with customer service)
Technical information (IP address, device information, browsing history)

  1. How We Use Your Information

The information we collect is used for the following purposes:
Processing and managing your accommodation bookings
Providing customer support and service-related communications
Improving our accommodation and platform experience
Handling payments and billing
Meeting legal and compliance requirements

  1. Information Sharing
    We do not sell your personal information. Where necessary, we may share information with the following third parties:
    Payment processing service providers
    Property partners or property management companies
    Legal or regulatory authorities (when required by law)
    All third parties are required to comply with data protection obligations.
  2. Data Storage and Protection
    We implement reasonable technical and organizational measures to protect the security of your data, including:
    Data encryption and secure storage
    Access control
    Regular security reviews
    Your personal data is retained only for as long as necessary to fulfill the purposes mentioned above, after which it is securely deleted or anonymized.
  3. Your Rights (UK GDPR)
    You have the right to:
    Access your personal data
    Correct inaccurate information
    Request the deletion of your data
    Restrict or object to data processing
    Data portability
    To exercise these rights, please contact us via the “Contact Us” page.
  4. Contact Us
    If you have any questions regarding this Privacy Policy or your personal data, please contact us:

📧 Email: denevaroseuk@outlook.com

  1. Policy Updates
    We may update this Privacy Policy from time to time. The updated version will be published on this page and will take effect immediately.

DENEVA ROSE UK LIMITED is committed to strictly complying with data protection regulations and ensuring that the security of your personal information and your privacy rights are fully protected.