DENEVA ROSE UK LIMITED is a UK-registered accommodation provider specializing in high-quality short-term stays and vacation rentals. Through our online booking platform, we offer flexible and convenient accommodation solutions, including vacation homes, serviced apartments, and boutique guest rooms.

  1. Services Provided
    We offer the following accommodation-related services:
     Short-term vacation rental booking services
     Holiday rental accommodation services
     Serviced apartment accommodation services
     Boutique guest house and unique accommodation services
     Online booking, order management, and customer support services
    All services are booked and confirmed via our online platform.
  2. Billing Terms (Important)

 This service constitutes a one-time transaction; customers are required to pay the full amount at the time of booking.
 The total cost includes the accommodation rate and, where applicable, cleaning fees, service charges, and taxes.
 Once the order is confirmed and payment is completed, the transaction is considered final; this does not constitute an ongoing subscription or recurring charge.
 Prices are as displayed on the order confirmation page; the currency is typically British Pounds (GBP).
 In the event of a customer-initiated cancellation, the refund policy will be applied in accordance with the specific terms of the booking.

  1. Booking and Check-in

 Customers must complete bookings via our online platform.
 Check-in details and instructions will be provided upon order confirmation.
 Check-in and check-out times are subject to the details specified in the order confirmation.
 Customers must comply with the house rules and regulations of the booked property.

  1. Cancellation and Refunds
     Cancellation and refund policies vary depending on the specific property and booking type.
     Some bookings may be non-refundable or eligible for partial refunds only.
     If a refund is applicable, it will be issued via the original payment method. 5. Customer Responsibilities
    Customers must adhere to the following rules while using the services:
     Take care of the property and its facilities to avoid damage.
     Comply with local laws, regulations, and property management rules.
     Refrain from engaging in illegal activities or conduct that disrupts public order.
     Accept liability for any damages caused by their own actions.
  2. Updates to Terms
    We reserve the right to update these Terms of Service at any time. Updates will be posted on this page and become effective as of the date of publication.

DENEVA ROSE UK LIMITED is committed to providing customers with a safe, comfortable, and reliable accommodation experience, and to continuously improving our service quality and booking processes.